Frequently asked questions

Resume Lookup is a resume writing support provider that helps newcomer immigrants in Australia create a professional resume to increase their chances of landing an interview.

Resume Lookup can help you create a resume that is tailored to the Australian job market and showcases your skills and experiences, making it easier for you to stand out to potential employers.

You can visit our website and select the package that best fits your needs. Our packages are designed to provide personalized support to newcomer immigrants in Australia.

You can contact us via email, and we will be happy to answer any additional questions you may have. Our team is dedicated to providing personalized support to help you succeed in Australia’s job market.

No, our services are specifically tailored to newcomer immigrants in Australia at the moment.

Yes, based on availability, you can schedule a consultation with a career advisor who understands the challenges that newcomer immigrants face in Australia and can offer personalised advice.

Resume Lookup offers resume writing and editing services, cover letter writing, LinkedIn profile optimization, and job search advice specifically for newcomer immigrants in Australia.

You can choose a package that fits your needs, fill out a questionnaire, and work with a writer who understands the Australian job market and can create a customized resume that showcases your skills and experiences.

The turnaround time for a resume varies depending on the package you choose, but most resumes can be completed within three to five business days.

You can communicate with your writer via email or phone to discuss your needs and preferences. Our writers are familiar with the challenges that newcomer immigrants face in Australia and can offer personalized advice.

Yes, you can view samples of previous work on our website. Our samples are tailored specifically for newcomer immigrants in Australia.

No, we cannot guarantee that you will get a job. However, we can help you create a professional resume that is tailored to the Australian job market and increases your chances of landing an interview.

Yes, you can request changes to your resume within seven days of receiving the final draft. Our goal is to ensure that you are satisfied with the final product.

Yes, we offer job search advice specifically for newcomer immigrants in Australia to help you navigate the job market and increase your chances of landing a job.

The turnaround time for a resume/cover letter varies depending on the package you choose, but most resumes can be completed within three to five business days.

Optimizing your LinkedIn profile can help you increase your visibility to potential employers and network with professionals in your industry. Our team can help you create a professional LinkedIn profile that showcases your skills and experiences.

Prices vary depending on the package you choose, but our services start at $29.

We accept all major credit cards at the moment and adding new payment methods every now and then.

We offer a satisfaction guarantee, and if you are not satisfied with the final product, we will work with you to make it right. However, in instances we are happy to proceed to refund after proper investigation as per the federal law of Australia.

Yes, we take your privacy seriously and use industry-standard security measures to protect your personal information. We understand the importance of privacy

No, we do not share your personal information with anyone outside of our organization.

We collect only the information that is necessary to create a professional resume, cover letter, or LinkedIn profile. This may include your name, contact information, employment history, education, and skills.

We store your personal information securely on our servers, which are protected by industry-standard security measures.

We keep your personal information for as long as it is necessary to provide you with our services. However, once the service is complete, we delete all saved service related data related to you within 5-7 working days meaning you will have to share all information again for any additional services. If you would like us to delete your user related information, we will do so upon request.

We adhere to all applicable data protection and privacy laws, including the General Data Protection Regulation (GDPR). We take your privacy seriously and have policies and procedures in place to protect your personal information.

No, we cannot issue refunds after the seven-day window has passed. However, we will work with you to make any necessary revisions to ensure that you are satisfied with the final product.

If there is an error in your final resume or cover letter that was caused by our writer, we will make the necessary revisions free of charge.

If you want to cancel your order before the final draft is delivered, we will issue a refund according to our cancellation policy. Please refer to our website for more information on cancellations and refunds.